In addition, there is an extension maintenance subscription fee for the customized solutions. The only remaining expenses, identical to those of an on-premises installation, are user training and the time required to set up and operate the solution. There are no hidden costs: No personnel costs for server maintenance, no investment to be made in hardware, etc. However, in the monthly subscription fee for the SaaS solution, all the expenses of hosting and maintenance of servers are covered by the supplier. It is almost always going to cost more than paying the ongoing license fees for the on-premises solution. In the case of the Business Central SaaS solution, the monthly subscription fee is the biggest expense. Software Running Costs After the Upgrade to Dynamics 365 Business Central SaaS vs on-premises ![]() The costs to consider include solution upgrade costs as well as the software running costs after the upgrade. It is important to understand the upfront fees and the hidden costs that accumulate over a longer period. For Microsoft Dynamics NAV and Dynamics 365 Business Central customers making a choice between an upgrade to Business Central on-premises and SaaS, a study of the long-term costs (at least 3 to 6 years) is essential to make an informed decision.
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